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Open your account with clearer privacy

Open your account knowing how we collect your phone number, device ID, login history, cookie choices and DANA, OVO, GoPay or QRIS payment references; this Privacy Policy explains…

Account data explainedCookie choices coveredDANA and QRIS contextPrivacy request path
wildtoto Open your account with clearer privacy
CONTACT ROUTES

Ask us about your privacy

Fast privacy help matters when your account data is involved. Use live chat, WhatsApp or email to ask about access records, correction requests, cookie choices or payment references linked to DANA, OVO, GoPay and QRIS. For a cleaner check, open Menu > Account > Privacy Request after login, then include the date, device and payment rail involved. Our team handles privacy requests from 09:00 to 23:00 WIB and may ask you to verify account ownership before changing data.

Team online

Live chat privacy help

Use live chat from the lobby footer between 09:00 and 23:00 WIB. Tell us the email or phone on your account and the privacy request, not your password or full wallet PIN.

WhatsApp account check

Message our WhatsApp channel when you need a correction to name, phone or wallet reference data. We confirm your account step first, then route the privacy request to the data team.

Email privacy record

Send email for requests that need a written trail, such as access copies, cookie questions or retention checks. Include your account name, registered phone and the payment method involved if relevant.

DATA HANDLING

Manage data across account sessions

Your Privacy Policy works across the full account journey, not just the registration page. We record the data needed to keep sign-in, wallet checks and game-session records consistent across mobile browser and…

Account details

When you open an account, we collect phone, email, login name and security answers. We use them for access checks, support matching and account recovery, not for asking you to share wallet PINs.

Payment references

DANA, OVO, GoPay and QRIS records may include amount, time, transaction code and account match status. We keep the reference trail so wallet questions can be checked without exposing your full payment app access.

Device and cookies

Cookies help keep your session active and remember language choices. Device signals such as browser, IP range and operating system help us spot unusual access, especially when your account opens from a new phone.

Game-session records

Live casino, slots and sportsbook sessions create time stamps, stake records and result references. These records support account statements, wallet reconciliation and dispute checks while staying tied to your account data.

Retention choices

We keep account and payment data while your account is active and for periods required by settlement, security or legal duties. If data can be deleted earlier, we tell you what changes are available.

Change requests

Go to Menu > Account > Privacy Request to ask for access, correction or removal. We may request proof that you control the registered phone or email before changing sensitive account records.

Find answers on your privacy rights

Privacy questions usually appear after a payment check, a new-device login or a change to your account details. This FAQ explains what you can ask for, how we verify that the request belongs to you and what limits may apply when records are needed for security, settlement or local law. If your case involves DANA, OVO, GoPay or QRIS, include the payment rail and transaction time in your request.

We collect details you provide, including phone, email, login name and security answers. We also create records for device access, session time, payment references and account actions needed to run privacy and security checks.

Payment references help us match wallet activity to your account without asking for your full wallet PIN. We use transaction codes, timing and account match status to answer privacy requests and wallet questions.

Yes, you can request access through Menu > Account > Privacy Request, live chat, WhatsApp or email. We verify your registered phone or email first, then prepare the account data that can be shared.

Start the correction from your account page or contact us during 09:00 to 23:00 WIB. We check ownership before changing phone or email because those details control login recovery and privacy request access.

Cookies keep your session open, remember language choices and help detect unusual device access. You can clear browser cookies from your phone settings, but you may need to sign in again afterward.

We keep records while needed for account operation, settlement checks, security monitoring and legal duties. If you ask for removal, we explain which records can be removed and which must remain for a required period.

Access and eligibility depend on local law and are available only where local law permits. If a privacy request is affected by legal or security duties, we explain the reason and available account steps.